we're on hand, when you need it!
WHY LUBR?
We deliver direct to your door, no need to leave the comfort and safety of your home.
The small delivery fees mean you get your shopping quickly, for when you need it.
LUBR is discrete and contactless, so you'll get your package delivered at the front door if requested.
Lubr is on hand 24/7 , which leaves more time for you to have fun.
Order from your favourite Adult shop and ask about LUBR delivery will have it at your door fast.
Safe
LUBRDELIVERY
LUBRDELIVERY
ORDER IN | LUBR UP?
With Lubr Stores original concept, see how fast we get our products to you.
Delivery is in the Metro city and CBD in your capital city.
Lubr has it's own drivers and are trained by lubr group.
Lubr is on hand 24/7 , which leaves more time for you to have fun.
Australias only 24/7 1 hour online and delivery store service means at your door to LUBR UP sooner!.
Metro*​
LUBRDELIVERY
Lubrstore offers fast delivery of your package. Once your order is processed, it is dispatched within minutes. An estimated time of delivery (ETA) is sent via SMS to the address label in our system.
Delivery: Your orders are sent from our CBD locations in your capital city. We package them discreetly and attach a QR code label for scanning purposes. We strive to ensure timely delivery. Your order will be handled by a LUBR Driver, Rider, or Australia Post parcel service, and you can track it until it reaches your door.
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LUBRSTORE delivery costs and options in Australia:
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LUBR premium door-to-door service:
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Delivery time: 60-90 minutes*
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Cost: $19.95
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Available 24/7
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LUBR Express door-to-door service:
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Delivery time: 20-30 minutes**
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Cost: $39.95
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Available from 10 AM to 10 PM daily
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Only available in Melbourne City Zone 1, within a 6km radius of the Support office CBD
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LUBR Express midnight till 9 AM daily:
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Delivery time: 60-90 minutes
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Cost: $19.95
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Only available for items marked as express from 12 AM to 9 AM
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If the express delivery takes longer than expected, we will automatically refund the price difference for the premium delivery service.
If you order a mix of items available for midnight express delivery and items not available for express delivery after midnight, you will receive your order in two parts. The first part will be delivered within our scheduled time, and the second part will be sent via Australia Post within 7 days.
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Once your online order is processed, it will be delivered to your nominated address within the approximate delivery time. You will receive a tracking link via SMS when your order is packed and ready for delivery. Your order will arrive in discreet packaging and will be checked and sealed.
During peak periods, delivery may take longer than advertised. These peak periods include nights, weekends, Valentine's Day, Christmas/New Year's period, heavy traffic, accidents, extreme weather conditions, and subject to availability and store outages.
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For Australia Post delivery options:
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Parcel Post: 4-7 working days, $15.00 Lubr charge & service fee
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Express Post (Metro Areas): 2 working days, $19.95 Lubr charge & service fee
Orders placed before 4.00 PM Monday to Friday AEDT (eParcel & Express Post) are dispatched the same day. Orders placed after 4.00 PM AEDT are dispatched the next day, except on Fridays, where they are dispatched the following Monday morning.
Please refer to the delivery terms for full details.
Lubrstores fast delivery means your package arrives in no time at all. Our scanning and delivery label means that no customer details are shared, which keeps you and online purchases discrete.
The MY LUBR QRcode will be sent as a link as the driver/rider approaches. This is confirmation your order has been delivered and records and logs this in our system with your IP details. Security features are encrypted and only authorised lubr employees have the ability to scan the unique QR code. Protects you and us from fraud and any chargebacks from banking institutions.
Delivery Terms of Service
Personal Lubricants | Lubes Delivered in 1 Hour
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The LUBR delivery tracker calculates the average delivery time for door-to-door drop-off once your order is dispatched. Currently, this service is available in Metro Melbourne within 25km and Sydney within 8km of the CBD.
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Please note that the delivery time indicated by our tracker is subject to change without notice. The 1-hour delivery is calculated from the time of order confirmation, along with the tracking number and dispatch notification.
For personal and safety reasons, we do not provide a live tracking system for customers to track our drivers. Instead, our tracker clock serves as an indication of service times.
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Delivery Information
The estimated delivery time provided in the app is a general guideline and subject to confirmation by LUBR Store. Our team will make every effort to deliver your order within the indicated time and date shown online. However, strict adherence to the delivery timeline cannot be guaranteed.
Several factors can affect delivery times, including the timing of your order placement and unforeseen weather or traffic conditions faced by our drivers. If there is an unavoidable delay, our local driver will promptly contact you to discuss alternative arrangements.
In certain situations, deliveries may be temporarily paused due to technical issues. Rest assured that we will resume the delivery as soon as possible at our discretion.
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Delivery LUBR X Shop
Please note that LUBR X delivery is not available for our premium door-to-door service. LUBR X items are marked as such and will be delivered to your door within 24 hours of ordering. When placing an order, please check the terms of the items. If you order both Lubr Store range and Lubr X range items, you will receive a 1-hour delivery for the former followed by the next day for the Lubr X items. For further information, you can always chat with us on live chat.
Discreet Packaging
At LUBR Store, we prioritize your privacy. We understand that you may prefer discreet packaging for your deliveries. That's why we always ship your order in a plain packaged box or satchel with a LUBR barcode and/or QR code for identification purposes. Our warehouse packers, dispatch personnel, and delivery drivers are not aware of the package contents or customer details to ensure privacy. When your package is delivered, you will receive a notification on your phone confirming the delivery has been made.
