we're on hand, when you need it!
GET FREE DELIVERY
when you spend $150 or more in one transaction
WHY LUBR?
We deliver direct to your door, no need to leave the comfort and safety of your home.
The small delivery fees means you get your shopping quickly, for when you need it.
LUBR is discrete and contactless, so you'll get your package left at front door.
Lubr is on hand 24/7 , which leaves more time for you to have fun.
Order from your favourite Adult shop and LUBR delivery will have it at your door in a *1hour.
Safe
LUBRDELIVERY
LUBRDELIVERY
ORDER IN | LUBR UP?
With Lubr Stores original concept, see how fast we get our products to you.
Delivery is in the Metro city and CBD in your capital city.
Lubr has it's own drivers and are trained by lubr group.
Lubr is on hand 24/7 , which leaves more time for you to have fun.
Australias only 24/7 1 hour online and delivery store service means at your door to LUBR UP sooner!.
Metro*
LUBRDELIVERY
Lubrstore's fast delivery means your package is dispatched within minutes of order being processed. An approximate time of delivery is sent via SMS as a indication of estimated time of arrival [ETA] to the populated address label in our system.
Delivery
Orders are dispatched directly from our CBD locations in your capital city. Orders are dispatched in plain boxes or envelopes with our unique LUBR STORE QR and scanning system label. We do everything we can to make sure your order is delivered on time. Your order will be delivered by a LUBR Driver, Rider or Australia Post parcel which can be tracked to your door.
LUBRSTORE delivery costs and options: Australia
LUBR premium door to door service
60-90mins*
$19.95 24 hours 7 days
LUBR Express door to door service
20-30mins**
$39.95 only available 10am to 10pm daily.
only servicing 6km from Support office CBD Radius. Currently only available in Melbourne City Zone 1 only.
Our legendary riders harness the power of electric bikes to get your order to you in a flash, without any impact on the environment or their quads. You should see those butts!
**In the event that express delivery time is exceeded above normal and reasonable time delay, a refund to the difference of premium delivery will automatically be issued.
LUBR Express midnight till 9am daily
60-90 mins
$19.95
Items marked express are only available for delivery during 12.00am and 9am. products from our entire range not marked Express will be dispatched from 9am daily, pending notification and delivery.
If you order items that are available for Midnight Express delivery along with items that are not available for express delivery after midnight delivery, you will receive your order in 2 parts.
The first part - delivery of the available products within our delivery scheduled time after order had been processed and ready for dispatch plus the second part - via Australia Post within 7 days (we'll email you a tracking number once it is posted).
Delivery Process
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Once your online order has been processed, your order will be delivered to your nominated shipping address within our approximate delivery time in line with Lubr delivery schedule and tracking.
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If available, you will be sent a tracking link to the mobile number you provided once your order has been packed and ready to be delivered with approx time of delivery.
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Your order will arrive in discreet packaging that has been checked and sealed.
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The MY LUBR link will be sent. when the driver arrives they will need to scan the QR code to confirm delivery has been made.
NB: *If you are not at home to receive your delivery, it will be left in the safest place available. If this occurs, LUBR Store will not be liable for any lost or stolen goods.
High Demand/Peak Periods
On High Demand/ Peak periods orders may take longer than advertised and this is beyond our control.
High Demand/ Peak Periods include but are not limited to: Nights, 5pm to 10pm, Weekends, Valentine's Day, heavy Christmas/New Year's Period, heavy peak hour tarffic, accidents or extreme bad weather conditions and heavy rain or flooding and subject to availability and store outages as required. See delivery terms of service and if this is suitable prior to placing a order and delivery request.
Australia Post Parcel Post
4-7 Working days
$15.00 Lubr charge & service fee
Australia Post Express Post - Metro Areas
2 Working days
$19.95 Lubr charge & service fee
Orders placed before 4.00pm Monday to Friday AEDT (eParcel & Express Post) are dispatched the same day. Orders placed after 4.00pm AEDT are dispatched next day unless on a Friday. Orders are dispatched the following Monday morning.
Select region to view delivery option and costs. Unless defaulted to premium door to door the only option available will be listed in your capital city.
Parcel Post takes 4-7 working days to 95% of the country. Outlying areas may take longer - click here to check delivery time for your postcode on the Australia Post site.
see delivery terms for full details
Lubrstores fast delivery means your package arrives in no time at all. Our scanning and delivery label means that no customer details are shared, which keeps you and online purchases discrete.
The MY LUBR QRcode will be sent as a link as the driver/rider approaches. This is confirmation your order has been delivered and records and logs this in our system with your IP details. Security features are encrypted and only authorised lubr employees have the ability to scan the unique QR code. Protects you and us from fraud and any chargebacks from banking institutions.
Delivery Terms of Service
PERSONAL LUBRICANTS | LUBES DELIVERED IN 1 HOUR.
DELIVERY TIMES
The LUBR delivery DRIVER TRACKER clock calculates the average delivery time once order is dispatched and calculates the average current delivery time for door-to-door arrival of parcel drop off. We call it the [The delivery timing currently around Metro Melbourne, within 35km, Sydney, within 8km of CBD]
The LUBR tracker clock is an indication of how service times are running and are subject to changes with out notice.
1 hour delivery is calculated from time of order confirmation and tracking number and dispatch notification are sent.
Lubr delivery does not use a customer live tracking system for driver to customer, as information for personal and safety reasons. This time is indicated by our clock and active tracker used.
DELIVERY INFORMATION
Estimated delivery times shown in the app are subject to LUBR stores confirmation of your order and is provided as a guideline only.
If a order is confirmed, LUBR Store along with LUBR delivery will use reasonable endeavour to deliver your order to the relevant address by the time and date indicated online, though we cannot guarantee this.
Factors that may change the delivery time include when a order is placed and our drivers a faced with adverse weather or traffic conditions. The local driver will contact you as soon as possible in the event of an unavoidable delay to make alternate arrangements.
Deliveries on hold, will resume at the discretion of Lubrstore, this occasionally happens that means we are unable to deliver on time for technical issues.
DELIVERY LUBR X SHOP
LUBR X delivery is not available in our premium door to door delivery. These items marked LUBR X arrive to your door with in 24 hours of ordering. Please see terms on items when placing a order. If items are ordered from Lubr store range and Lubr X range, you will receive a 1-hour delivery, followed by the next day for your Lubr X items. For further information you can always chat with us on live chat.
DISCREET PACKAGING
LUBR store takes your privacy very seriously. We understand that sometimes you don't want others knowing the contents of what arrives by LUBR delivery. That's why, when you shop with us we will always ship your delivery discreetly, with a plain packaged box or satchel with a LUBR barcode and or QR code for identification system for package scanning purposes., either handed to you or left at front door with a notification to your phone letting you know that the package has been scanned and delivered. From Warehouse packers, to dispatch and delivery drivers ,no staff are aware of contents or customer details for privacy issues.
