We are currently working to resolve our warehouse and dispatch order system causing a backlog.
Some customers may be experiencing processing delays in order simply due to the system not tracking a order.
We suggest doing the following-
- clear computers or phone cache. Old versions of Lubrstore will be cleared. - log out of cart/customer wallet
- restart your device
- sign in returning customers
- check and complete details in your wallet [ see if delivery address, contact even saved credit card details are correct]
- you should see our current version running on web brower this is a bottom of page . If you do not have version V1:14 showing you need to complete the steps above again.
This will help update all users and help
in pushing email Orders directly and quickly From servers.
If you are experiencing issues and unable to retrieve the latest version to your device please contact us
Lubr customer support
1300 568 616
or chat via live bubble during office hours
using ref: [update1.4]
we apologies for the disruption to our service.