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As an online platform, we understand the importance of efficient communication. We recommend contacting us via email or live chat for a seamless and prompt response. If you're unable to find what you need or have any inquiries, please reach out to us. We're on hand to assist.

Contact form

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Customer Service Information:

For general enquiries, please complete the form and submit. A friendly Lubr customer service agent will reach out to you using the provided contact details.

Call Centre: 1300 568 616
Operating Hours: Monday to Friday, 9am to 5pm Outside of operating hours, please complete our contact form or live chat functions for assistance.

Store Support & Assistance 

Need store support, assistance, or want to report a problem? We've got you covered. Visit our Support page or FAQ's page anytime, day or night. We're here to help around the clock!

Instant Live Chat!

Need to speak with a dedicated Lubr representative? We've got you covered! Look for our live chat bubble located at the bottom of the page. Connect with us between 9am and 9pm for instant assistance. We're here to help you with any questions or concerns you may have. Start a chat now!

Report a Tech Issue!

Experiencing a technical problem? We're here to help. Send us information and include a screen grab if possible. Let's get your tech issues resolved quickly and efficiently!   Report Issue

Useful links

For  information about LUBR STORES products and services, select one of the options from the main menu located at top of page, or mobile device square drop down box top right of page. Useful links below.

Orders and  Support


Live assistance chat

Track your order

Gift Cards

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