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  • Sign up | LUBRSTORE

    MY LUBR TITLE SIGN UP/IN ​ ​ Get $ in Reward Points ready to spend Earn money-saving Points when you shop Receive tailored content in your Lubrstore emails Check out faster Get exclusive special offers New and current customers, with a Lubr Store account you can Exsisting customer, sign in using email and password to retrieve personal cart information. SIGN IN Not registered yet? sign up to Join LUBR Rewards, save details securely, check orders and cart along with VIP offers and updates. REGISTER READ Welcome to LUBRSTORE rewards program full of perks just for you. To learn more about to save dollars click to read more. LUBR LOVR V.I.P REWARD PROGRAM LUBR STORE.COM GIFT CARDS With a LUBR gift card send the gift of, love, thankyou to anyone. Available as a down loadable electronic E-gift CARD . For terms and conditions of use and to purchase see online store GIFTCARDS Everything you need to tell friends about is available with LUBR STORES QR code. Simply scan on your mobile phone and our webpage and store appear instantly. We're on hand, when you need it! CONTACT US SHARE US AROUND QR CODE CONCIERGE BY LUBR PARCEL DELIVERY SERVICE Sending a parcel the easy way. Introducing the CONCIERGE, the flat rate one pick up one drop off premium service by LUBR Delivery. CONCIERGE

  • FAQ'S | LUBRSTORE

    FREQUENTLY ASKED QUESTIONS Can I contact Lubr? You sure can! Complete the form on the contact us page and a customer service agent will respond within 24 hours. Alternatively connect to live chat if online or call our National customer support line on 1300 568 616 during office hours. We're Australia's only 24 hour online and delivery store. To speak with us please communicate online as the system manages and tracks region. Website doesn't allow payment? This is more common than you think! Lubr Store uses third party banks and processing merchants. Occasionally the Bank/ merchant system maybe down or offline and as such effects our processing. This is done to keep bank and merchant secure. This is beyond our control. Please come back and check to see if if Lubr is back online. See financial baking instiutions info page for further details. Why do i need to be the account holder on card used? Under Australian and banking Institutions requirements, along with processing legislation and Lubr policy, you must be the account holder for the credit card being used. The correct billing address must be added on purchase order, or you order will be cancelled for security reasons. My Order has been cancelled? On the event that your order has been cancelled, this happens for a number of reassons. You will be able to see on the refund notice to the reason why. see website conditions and terms and service for more information. Can I pay a driver cash? We are a online store and prepayment is made before we dispatch any goods. We do not accept cash and a order can not be generated unless paid to Lubr store online. What is the difference between LUBR store & LUBR delivery? Lubrstore is the online retailer open 24 hours a day. Lubr delivery is a subsidary of Lubr Group and is the delivery arm for lubrstore. It operates and runs the technology that lubrstore uses to get your product delivered fast to your door. see website delivery page for more. What is LUBR X? The LUBRX range is a limited curated selection of adult novelty toys and fun wear. You must be 18+ to view the range. Select the LUBR X feature from the main menu to view. What is the Concierge? The Concierge is Lubr Delivery parcel courier. Book a delivery request up to 20kg and our fast fleet of drivers will get your item to the destination on time. It’s a one pick up then drop off service. Terms and conditions of use apply. See disclaimer on items not suitable for delivery. I cant make a payment for my subscriptions? We are currently upgrading our subscriptions and plans and as such, payments cant not be made during this time. Please see general shopping cart to make your purchase. FAQ'S HOW FAR DO WE DELIVER ? ​ Lubr Store only deliver within a 40km radius of the city Cbd, orders outside this zone will automatically be sent via parcel post, unless cancelled. HOW DO I CONTACT LUBRSTORE? ​ As we a online platform, please complete the contact form on our website. to report a problem see website links.

  • LUBR INTERNATIONAL SHIPPING | LUBRSTORE

    LUBR DELIVERY postal service

  • Partnership Program | LUBRSTORE

    LUBR STORE ​ PARTNERSHIP PROGRAM ​ PARTNERSHIP PROGRAM Are you a local business seeking a convenient and supportive shopping experience for your customers? Look no further than LUBR Store. We are thrilled to collaborate with independent retailers like you, bringing a wide range of popular products directly to your customers' doors when your shop closes for the day. ​ By teaming up with LUBR Store and utilizing our efficient LUBR delivery service, you not only provide your customers with the ultimate convenience of doorstep shopping but also bolster your business. Our partnership empowers you to buy in bulk, ensuring competitive prices that keep your customers coming back for more. Wave goodbye to the headaches of last-minute shopping and limited store hours. With LUBR delivery, we've got your back when it matters most. No more rushing or stressing about opening and closing times. We handle the logistics, bringing the shopping experience directly to your customers' doorsteps, making their lives easier and more enjoyable. ​ Join the thriving LUBR Store revolution today and unlock a world of convenience, affordability, and unwavering support for local businesses. Let us take care of your customers' shopping needs so you can focus on what truly matters—growing your business and providing exceptional service. Get ready to elevate your business to new heights with LUBR Store! ​ ​

  • Depolyment register | LUBRSTORE

    LUBR ASSET MANAGEMENT [ DEPLOYMENT VIC ] BIKE ID STATUS CLEAR REPORTED ​ SPORT Z 999380 ACTIVE OK SPORT Z 999534 ACTIVE OK not registered app ZERO Z 987717 ACTIVE OK LOST KEY & fob

  • Application link | LUBRSTORE

    LUBR STORE | register interest First Name Last Name Email Phone Select Position Choose an option Available start date Link Resume t or attach copy Upload File Upload supported file (Max 15MB) Current Drivers License. See T&C, privacy statement. Required to verify statutory ID National Police Check Lubrstore collects and processes data in accordance with applicable data protection laws. Job applicants see the privacy statement and our terms of service for further details. You will only hear from our Talent Acquisition ** you will be unable to submit application unless completed. Application resume link is a generated URL to your resume or upload current cv to file. I agree to the terms & conditions View terms of use I agree that th information supplied is true and corrct. Privacy Submit Thanks for submitting! Your details will now be reviewed and verified for assessment

  • Call Centre Casuals | LUBRSTORE

    LUBR Group Australia Call Centre Operators The Opportunity ​ LUBR Store Australia, currently has a vacancy for casual customer support operators working remotely from our National online system. We are ideally looking for a Eastern states and western Australia candidates to manage casual call Centre obligations in the time zones. Reporting to the National Sales & Marketing Manager. This is a key position within the business and requires a confident and enthusiastic individual who will have strategic and operational responsibility for delivering the LUBR store exceptional customer experience across digital platforms. Qualifications: Tertiary Qualified in Business (preferred) but not essential Experience: call Centre customer service role Skills and Competencies: Exceptional leadership and staff development skills Strong and open communications Ability to build positive Company culture Strong negotiation skills Strategic planning skills and exceptional analytical abilities Good understanding of business profit and loss A strong understanding of the market both Trade and Retail Competency and experience in eCommerce Excellent time management skills Apple or Android experience Behavior's and Personal Attributes: Diplomatic, approachable and personable Emotional maturity and capable of dealing calmly in stressful situations A passion for ecommerce and adult/novelty industry Intelligent and pragmatic So, if you believe that you have the right experience and qualities for this role, we would certainly love to hear from you. On offer is a competitive remuneration package, including a incentive scheme, a great working environment, a very supportive team and a fantastic opportunity to make a sizeable contribution to the success of our growing business. If you are excited by this opportunity, please Apply now. ​ Salary Range $27.00-$31.00 per hour. Casual Retail & Consumer Products Reporting to National Support Office Call Center area [ Joel } ​

  • Privacy Policy | LUBRSTORE

    LUBR STORE | PRIVACY POLICY ​ 1. We respect your privacy 1.1. Lubr Store respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. 1.2. "Personal information" is information we hold which is identifiable as being about you. 2. Collection of personal information Lubr Store will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information you provide while interacting with us. 3. How we collect your personal information 3.1. Lubr Store collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. 4. Use of your personal information 4.1. Lubr Store may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. 4.2. Lubr Store may contact you by a variety of measures including, but not limited to telephone, email, sms or mail. 5. Disclosure of your personal information We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Lubr Store, www.lubrstore.com , its customers or third parties. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information. 6. Security of your personal information 6.1. Lubr Store is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. 6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. 7. Access to your personal information ​ You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@lubrstore.com . We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. 8. Complaints about privacy 8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 1409/35 ALBERT ROAD, Melbourne, Victoria, 3004. We take complaints very seriously and will respond shortly after receiving written notice of your complaint. 9. Changes to Privacy Policy 9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy. 10. Website 10.1. When you visit our website When you come to our website (www.lubrstore.com ) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service. 10.2. Cookies We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google adwords. These ads may appear on this website or other websites you visit. 10.3. Third party sites Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Lubr Store is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information. ​

  • LUBR | Sydney | LUBRSTORE

    LUBR SYDNEY shop online | fast post | to your door SHOP NOW COVID UPDATE

  • LUBR | carelab+ | LUBRSTORE

    CARE LAB + mind + body + soul + health

  • ANZAC DAY | LUBRSTORE

    LUBR STORE. COM Skip & Close > DELIVERY INFORMATION FOR MEMBERS & VISITORS Anzac Day Public Holiday At Lubr, we adjust delivery times for Public Holidays to prioritize our team's well-being, allowing them to spend time with loved ones and their community. This reflects our commitment to balance work and home life and bring joy into everything we do. WHY ? Please note: No deliveries after 9 PM on Wednesday, April 24th until Friday, April 26th, 2024. Last delivery request by 8:59 PM on Wednesday, April 24th, 2024 Purchases made after 9 PM Wednesday will be delivered after 10 AM on Friday, April 26th. Please consider this before ordering, as we have a no-refund policy on dispatched personal lubricants. Our customer service team is available to assist with any FAQ'S or questions, but please note our support office will be closed during the Public holiday. ​ ​ SHOP NOW HOME

  • Help Desk | LUBRSTORE

    LUBR SUPPORT MORE> MORE> MORE> MORE> MORE> MORE> MORE> FREQUENTLY ASKED QUESTIONS >

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